Innovation (Service) Award
Criteria:
- High degree of creativity and originality demonstrated in developing new servicing approaches, methods, or solutions.
- The effectiveness of the innovation in addressing specific challenges or pain points in servicing, such as improving efficiency, reducing costs, or enhancing customer satisfaction.
- The extent to which the innovation focuses on understanding and meeting all needs, preferences, and expectations, resulting in a more personalized and satisfying servicing experience.
- The effective use of technology, digital tools, or automation to streamline servicing processes, enhance efficiency, and improve the customer experience.
- The degree of collaboration and partnership involved in developing and implementing the innovation, including cross-functional teamwork, external partnerships, or co-creation with customers.
Essential Information
- Before applying, please ensure you read the Terms and Conditions
- When requested, please enter your full contact information. This information is used to contact you or to create other material in relation to your application (certificates, trophies etc.)
- LEEA reserves the right to withdraw this award and reinstate this category the following year in the event that nominations are insufficient or unsuitable